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I have lost my car keys. Can the supplier bring me a spare set?

This is not possible. Generally spare keys are kept at the supplier’s head office regardless of the registration of the vehicle. This is also a huge security risk so they cannot just supply a second set of keys. In the case of keys being lost the vehicle has to be towed back to the nearest depot for safekeeping and then all the locks on the vehicle must be changed.
If you lose the keys please contact the supplier immediately to prevent the theft of the vehicle.

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